Kashmir Mountains
Help Center

How can we help?

📅
Booking
🚖
Transport
🥘
Food & Stay
🎒
Essentials
Simple Process

How to Plan Your Trip

🔍

1. Discover

Browse our curated packages or explore destinations to find your dream Kashmir experience.

💬

2. Customize

Connect with our local experts to tailor the itinerary to your specific preferences.

💳

3. Book

Secure your trip with a small deposit. Receive instant confirmation and travel vouchers.

✈️

4. Travel

Arrive in Srinagar where our driver awaits. Enjoy 24/7 on-ground support throughout.

📅

Booking & Payments

Is it safe to book online? ▼
Yes, absolutely. We use industry-standard encryption for all transactions. You receive an instant confirmation via email and WhatsApp upon booking.
Can I customize my trip? ▼
100%. We believe no two travelers are alike. You can choose specific hotels, add extra days, or swap activities. Just chat with our experts!
🚖

Transportation

How do local taxi unions work? ▼
Kashmir has strict taxi union rules. A taxi hired in Srinagar cannot be used for local sightseeing in Pahalgam or Gulmarg; you must hire local cabs there. However, our packages include all these transfers so you don't have to worry about bargaining!
Is there Uber/Ola in Kashmir? ▼
No, app-based cabs like Uber or Ola do not operate in Kashmir. You rely on pre-booked cabs or local taxi stands. We provide a dedicated vehicle for your entire trip.
🥘

Accommodation & Food

Houseboat vs. Hotel: Which is better? ▼
Houseboats offer a unique, romantic heritage experience on the lake but may have fewer modern amenities (like central heating) compared to luxury hotels. We recommend 1 night in a houseboat for the experience and the rest in hotels for comfort.
Is vegetarian/Jain food available? ▼
Yes! Every hotel and major restaurant serves pure vegetarian food. We can also arrange specific Jain meals upon request. Don't worry, you won't go hungry!
🎒

Packing Essentials

Do prepaid SIM cards work? ▼
No. Only postpaid connections (Jio, Airtel, BSNL) from other states work in J&K due to security regulations. We recommend carrying a postpaid SIM.
What clothes should I pack? ▼
  • Summer (Apr-Jun): Light cottons for day, light jacket for evening.
  • Winter (Nov-Mar): Heavy woolens, thermals, gloves, and snow boots.
  • Always: Sunscreen, sunglasses, and moisturizer.
🤝
24/7

Local Support

🏨
100%

Verified Hotels

😊
5000+

Happy Travelers

⭐
4.9/5

Average Rating

Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.

Contact Us